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Medical MalpracticeMedical Malpractice Attorney: Understanding Our Client Intake Process

February 3, 2021

Seeking the help of an attorney can feel overwhelming when you or a loved one was potentially harmed due to medical malpractice. The medical malpractice team at Watson & Carroll, P.C., L.L.O understands. We do our best to walk you through the process every step of the way so all of your questions are answered in ways that make sense and bring you peace of mind. After all, knowledge is power. 

This blog post explains our client intake process. We use this process to determine if you have a potential medical malpractice claim we can assist you with. 

The Intake Process Explained 

When calling our office for you the first time, you’ll be guided to our Intake Coordinator, Sara. If Sara is not available, she will call you back. Sara will let you know that our initial intake process includes hearing your story as well as a series of questions we ask so that we can best assess your potential claim. The intake will take about 45 minutes.

 Sara needs an organized, thoughtful and chronological timeline of the events that occurred, including the following about the accident or illness: 

  • What led up to it;
  • What occurred;
  • What happened afterward;
  • Specific doctors names;
  • Specific dates;
  • Locations; and 
  • Any testing that was done or any medical pieces of information that might be important. 

Remember, more detail is always better than less. 

In addition to knowing as much information as possible about the potential medical malpractice, Sara will request additional details, including:

  1.       A brief health history for you or the injured person;
  2.       A brief criminal history you or the injured person; 
  3.       Health insurance at the time of the potential malpractice;
  1.       Current health insurance at the time of the malpractice;
  2.       Your income or the injured person’s marital and family status; and 
  3.       Your income or the injured person’s income and potential loss as it relates to the injury.

 Such aspects of your life impacts how our team moves forward with your potential medical malpractice claim. If your claim proceeds into our investigation and filing processes, the information gathered during the intake process can be used to assess the value of your case. 

 After the initial intake interview, our attorneys will review all of the information you provided. Once the review is complete, Sara will call you to discuss whether our team determined your claim will move forward or not – and why. 

Our next blog will review the medical records process, so check back to learn more. 

And don’t forget: We’re here to help. 

Nebraska, Iowa, and South Dakota Medical Malpractice Lawyers 

Are you a victim of medical malpractice? Contact the medical malpractice lawyers at Watson & Carroll, P.C., L.L.O. We’ve secured compensation for clients in Nebraska, Iowa, and South Dakota – and we can help you too. Share your story here or call our Omaha law office at (402)991-2100. 

About Watson & Carroll, P.C., L.L.O. 

  Watson & Carroll, P.C., L.L.O., is not a high-volume law firm that only speaks with clients when it is absolutely necessary. For us, it’s personal. Our team works closely with our clients and their loved ones – not only so that we understand their challenges and concerns, but so we can tailor our approach to address those factors, aggressively pursue results, and secure peace of mind. Whether it is a medical malpractice case or advocating for disability benefits, we work to protect our clients and make sure their rights are upheld. 

 Our firm can help. Fill out our confidential intake form to share your story or call us at 402-991-2100.

Nebraska, Iowa, and South Dakota

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The information on this website is for general information purposes only. Nothing on this site should be taken as legal advice for any individual case or situation. This information is not intended to create, and receipt or viewing does not constitute, an attorney-client relationship.

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